Communicate, Communicate, Communicate!

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Lately, I've been focusing on my communication skills in everyday life. This is one thing they don't tell you in school kids, you REALLY need to be able to communicate successfully with other human beings...

I am so grateful to work at a community center that really hones in on training us how to be better communicators! We use a skill called, "Listen First" which is a package of skills that help us talk effectively to others, not so we can fill their heads with information, but so we can better listen, understand and help THEM unpack their problems, ideas, or plans. Here are some of the AWESOME tools we use...

1) Ask Open Ended Questions - These are questions that require more than a yes or no answer. Eg. "Did you have a good day at school today?" This question usually gets a mumbled "yeah" as a response. Try "What was the most interesting thing that happened at school today?" Draw the information out!

2) Reflect - Reflecting back to someone shows that you hear them. Don't just parrot back what someone is saying though, make it your own! Lets say someone was talking to you about walking their dog, "So you take them to the park every Saturday." It lets people know, I'm here in the moment with you!

3) Affirm - When someone is making a positive change or action, let them know you think that is awesome!! Tell them you are proud of them! Tell them they are making good steps towards their goal, encourage positive behavior!

4) Summarize - This is usually at the end of a conversation where you summarize all the things you talked about (or if you are enjoying a long conversation, you might do this when you hit the end of a segment in the conversation). You gather all the things someone talked to you about and let them know you got the big picture. "So it sounds like you really like taking your dog for a walk on Saturdays! You meet lots of new friends and your dog really enjoys it! That's great! I'm happy that you two have found something you enjoy together!" Then you could ask an open ended question (eg. "What else do you like doing on the weekend?") OR close the segment of the conversation.

5) Ask Permission - If someone comes to you with a problem and feels particularly stuck, don't be super anxious to fix all their problems. Remember this golden rule all empaths and problem solvers, YOU ARE HERE TO HELP NOT RESCUE! Helping people who want or need it is awesome. But try NOT to rescue people. Most people already know what they need to do, the answers are just locked up by fear, doubt, or another barrier. Do NOT make people dependent on you. You will not always be there. Make them strong so they can think for themselves! When you have a suggestion or something you want to share, ASK FIRST. They are a sacred being with their own mind. Try, "Do you mind if I share a suggestion, a piece of information, etc. with you?"

I've been noticing how much I just ASSUME things when I communicate with people. I may take on an attitude that says, "They are already going to shut me down, anyway..." so I become defensive, distant, or angry. We do this at work, and especially with family and friends who are close to us. In fact, I think the closer we are to someone, the more we assume we know precisely what is going on in their heads. This is NOT true! Human beings are in a constant state of change. They have picked up information, vibes, and other things from the day, week, month or year. You are NOT in their head.

So, be open, be honest, and VERBALIZE, VERBALIZE, VERBALIZE! Learn how others around you best communicate. Learn how to listen, and how to ask questions! Always be interested in others thoughts, and you might be surprised what you find...

Much love,
Ashley